![]() ![]() ![]() Is there an updated tool for this somewhere or a tool specificaly for 2023 products and going forward? This is not necissarily an issue with refreshing a lab computer, but we use this tool to troubleshoot issues that people have with Creative Cloud and if we aren't able to trust the tool to completely clean the computer of all the Adobe CC files that can be an issue. I have tried re-downloading the tool to make sure i have the latest version of it if it's been updated from here: But when i run the tool manually it doesn't even list the 2023 products at all as you can see in the screenshot below. Typically we run it through a jamf policy that downloads the tool and runs the tool with -removeAll=ALL flag. I have noticed that it is not uninstalling ANY of the 2023 prodcuts that are installed on the computers. ![]() and also the usual registry entries are there. After running the tool I can still see all the usual CC stuff in: C:UsersjjohaAppDataRoamingAdobe. I have been using the Creative Cloud Cleaner Tool to clean off all adobe prducts from the computer so that i can install the latest adobe prducts package on the imacs in the lab. The Adobe Creative Cloud Cleaner tool is intended for advanced computer users and can fix many common problems (such as removing old Adobe software, cleaning corrupt installation files, and fixing your host files to establish a connection with Adobe servers). Hi again As far as I can see the Creative Cloud Cleaner Tool did not do anything useful. I am at a university and I am getting comptuer labs ready for the coming fall semester. ![]()
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